Operational Value Streams - Scaled Agile Framework
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Whenever there is a product for the customer, there is a value stream. The challenge lies in seeing it. —Mike Rother & John Shook, Learning to See [1] Operational Value Streams Examples include manufacturing a product, fulfilling an order, admitting and treating a medical patient, providing a loan, or delivering a professional service. Most employees in the enterprise work in operational value streams that serve the ultimate customer directly, where they may: Market the enterprise’s products and services Sell andRead more
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